The location here is wonderful, just a short walk from the store, and the staff is friendly and polite.

Favourable and unbeatable location, we liked staying here.

The staff was superfriendly and very very helpful and made us feel comfortable.

Coffee & tea making machines and a refrigerator in my standard queen room were a very thoughtful addition. Very very helpful and affable staff, provided information if needed. Location: the hotel was next to all the construction going on in the area and the Choctaw Casino and hy-lo.

I absolutely adored the charming decor of the hotel, with its updated and unique design that made it easy for us older folks to move around comfortably. the general areas were well-maintained and welcoming, perfect for senior people like me to relax and enjoy. It truly felt like a home away from home.

I would hope for a better vacation experience for senior people if the children working there paid more attention to the details.

Pros Had a fabulous time during my stay! the staff was incredibly friendly, especially Sabrina who made our stay delightful. the rooms were spacious and well-decorated, exceeding my expectations. the complimentary breakfast was a nice touch, with friendly service from the gentleman at the front desk. the hotel's close proximity to the casino was a bonus, and the lovely interior added to the overall experience.

Cons Unfortunately, the cleanliness of the hotel left much to be desired. Stained carpets and unfinished remodeling work gave a less than ideal impression.

Hy-Lo Hotel, Ascend Hotel Collection features friendly, professional staff who prioritize guest satisfaction. the comfortable beds ensure a good night's sleep, and the quiet atmosphere adds to the relaxing experience. the breakfast is hot and offers a nice variety, with a well-designed room layout adding to the stay.

No shuttle service to casino.

Spacious rooms! the staff was really helpful and friendly 😊.

The staff at all levels are friendly and the rooms here are spacious and modern.

The hotel's location is convenient, away from the construction in the area, and close to Choctaw Casino. The property is just a mile from Icon Park. I booked a well-organized, brand-new room equipped with a fridge, coffee/tea makers, and a seating area. The bed was comfortable for a good night's sleep.

Our room came equipped with a flat-screen TV with cable channels, a microwave, and a fridge, all of which were spotlessly clean. the location of this place was fantastic - just a short walk away from the casino, various construction sites, and other attractions. 🌟.

This place is clean and located in a new building near shops and ongoing construction activities, as well as Choctaw Casino.

The inclusion of a microwave, tea/coffee making equipment, and a fridge in the standard queen room was a nice touch. the staff at the hotel were extremely helpful and friendly from the moment we arrived to when we left. the hotel's location was ideal, being conveniently close to the surrounding construction sites and Choctaw Casino.

Spacious room with a nice big TV showing plenty of channels. Comes with handy extras like a microwave and mini-fridge. the bed is super comfy, had the best night's sleep in a while. 😊.

Helpful and welcoming staff made sure parking was a breeze with on-site options. 🚗.

The Hy-Lo Hotel is nicely decorated and has a hip vibe. the location is unbeatable, right in the middle of Jackson. It is near all the construction happening in the area and Choctaw Casino. For tea or coffee, Bubble & co Tea Bar is a great nearby option.